5
out of 5
POSTED: | BY: Tarra
Happy Puppy
I feel like I should’ve been told up front I would need all of the dogs vet records from when he was adopted even before the insurance started. Not having all of that delayed my initial first 5 claims almost 3 months because I had to keep going back and getting more documents and start the review process all over again. I haven’t had an issue since that was taken care of and receive my reimbursements now in a much more timely manner.