Nationwide | Pet Insurance Review

I have the insurance for my 3 dogs and 2 cats through my employer. The multi-pet discount makes it more affordable. My main complaints are the "ease" of submitting claims. Since I often take more than one pet at a time, often the claims are not processed correctly requiring a call to customer service. Customer service is always very helpful, and the issue is usually resolved right away. I just wish it were easier submit the claims through the website instead of emailing or using the Vitus Pet app. It would be nice if I could submit a receipt once, and indicate that the receipt applies to multiple pets, instead of submitting the same receipt multiple times. Payments through Chase have been very quick recently. That has been very helpful rather than having to wait almost a full month to get the payment.

Excellent coverage choices, great customer service, easy to utilize to provide best care for my best buddy and my cats.

I am so glad I have insurance from Nationwide for Tinkerbell. It helps us a lot. Customer service is great too.

Getting pet insurance has been one of the best decisions I've made. Nationwide has always been quick and efficient with processing claims. The preventative care pays for itself!

I wasn't too sure how claims were going to work - but not anymore! Nationwide has great service and wonderful follow-up. I really appreciate all the communication they provide and super-efficient claim process and reimbursement!