Nationwide | Pet Insurance Review

This is a lot of my fault. It's hard when you're rescuing puppies last minute and they need to see the vet asap. I didn't have time to wait 14 days for the underwriting process and $800 later, Nationwide was not on my side. Then they proceeded to tell me their worms were a "preexisting condition" which is false, they got worms because their previous owner left them in the field to eat poop and mud (didn't even submit this, the customer care individual just wanted to inform me). Make sure you get this way in advance before you start considering pet insurance. At this point, I don't need it and why would I pay $120/per pet if I won't even reach the $250 deductible (per pet) this year. I'll just use another insurance provider when it's time to renew their shots. Gave it a shot and wasted my money. blah

Nationwide gives me peace of mind in time of need. Recently had a major emergency with my dog. They were responsive and very easy to work with.

I’ve found it quite helpful to have pet insurance and I find that it gives me peace of mind that when my dog needs treatment, it’s covered. I have both preventative care and illness coverage. Claim filing is easy, I just bring a form to my vet and they submit for me. I have automatic payments set up through my bank (for premium payment and for reimbursements), so I don’t have to think about paying my bill and my reimbursements get deposited directly to my account. Customer service has been very helpful and I’ve never had to wait long on the phone.

Aside from the recent 33% monthly increase which I think is exorbitant, I am generally very pleased with Nationwide. Your customer service is excellent; in fact, the best experience I have ever had with any company on the phone. And the expediency of claims/payments is also excellent. But I will be changing my policy due to the outrageous premium increase.

Quick!