MetLife | Pet Insurance Review

Had a claim on 2 of my dogs. Got reimbursed very fast. I've had Met Life on my dogs for 2 years. I've always had good responses to my claims.

I adopted an 8 year old lab named Buddy that lived with a cone on for years, and wasn’t to the vet for a long time. Blue Chip the organization I adopted from sent me an email saying to apply for Metlife pet insurance. I applied and got the insurance. It was absolutely God sent. My husband and i are retirees on a fixed budget. Metlife really cares about pets . I got the insurance on 01/01/2026 and 9 days later when i took Buddy to the vet , Metlife coverd it minus my deductible. Thank u Metlife for covering my 8 year old rescue for a very responsible price.

The representatives I had to work with a couple of reps. I sent in claims, and all supportive documentation (soap note a couple of days later). I had constant emails re missing soap note ( for two+ weeks). Finally resolved 2/11/26. Earlier I scope w/a rep re a med. The case reviewer did not understand “generic” vs “ brand name”… I walked the rep I was speaking with through that. And asked her to please educate the reviewer.

Wasn't long and have great offers

We’ve had only smooth experiences with MetLife when dealing with our pets. Quick turnarounds, no hassles. We couldn’t be more please.