MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 11,563

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Carol Bell

Great insurance highly recommended

Met life pet insurance was recommended to me by my sister who insured her two miniature Dachshunds
5

out of 5

POSTED: | BY: Melissa Bainbridge

Very easy to complete

Very easy to complete
5

out of 5

POSTED: | BY: Sherry Smith

Seamless and straightforward

Seamless and straightforward
5

out of 5

POSTED: | BY: Julio Reyes

Super simple and easy

Super simple and easy
1

out of 5

POSTED: | BY: Zoe Terhune

Terrible Experience

I am baffled how everyone seems to have a great experience with MetLife Pet Insurance except for my family. We've submitted all the correct documentation, even jumping through hoops to submit larger files (how are you going to require a year of SOAP notes, but none of your document submission tools support large files???), and had our claim closed due to "not providing the correct documentation." When we tried to appeal the claim, we had the exact same experience, except this time their Customer Experience team claimed we'd hear back in 1-5 days and we...never did. I'm not even sure our appeal made it into the queue. Absolutely absurdly frustrating!

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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