MetLife | Pet Insurance Review

I had to file my first claim for my cat, Joongbae Kim, after he suddenly became ill. MetLife Pet made the entire process so easy and fast. They covered everything from medical bills to the final farewell costs (euthanasia/cremation), which I truly did not expect to be covered. The fact that they automatically closed my policy and refunded the balance showed true care for their customers. It made a very difficult period much easier to handle. I highly recommend them to any pet owner.

Quick, easy, and coverage started right away

The app needs some improvement, I’ve never had success logging into it and am only able to use the actual website to access my account. It has been difficult to download the explanation of benefits after I’ve submitted a claim because it constantly runs into errors during download. I’ve also had to personally contact my vet to obtain SOAP documents in order to finish submitting my claims even though I can see that they have previously submitted it directly to MetLife. Makes the process more time consuming.

Fast and easy. Plain language used.

Met life I had them with my other fur babies and they do not disappoint