MetLife | Pet Insurance Review

Our fur babies have been under your care roughly for 3 years. Our babies have had some things happen to them that were very unexpected and very scary. The ease of your app when filing a claim has been such an easy process. Your review time for approval has been very quick and as pet owners really appreciate that. We have recommended MetLife to so many our friends. Thank you for all you do.

very simple and easy

Quick and easy to get a claim reviewed

Smooth and fast claim process

Be very careful with this pet insurance. My claim was denied because my cat showed symptoms (lethargy, fever) during the waiting period—even though there was no confirmed diagnosis at the time. They consider symptoms alone enough to classify a condition as pre-existing, which can exclude even diagnostic testing. I went through the full appeal process, including a letter from my veterinarian and a complaint to the Texas Department of Insurance, and the denial was still upheld based on policy language. Make sure you fully understand how waiting periods and pre-existing conditions are defined before choosing this policy.