MetLife | Pet Insurance Review

Easy to file a claim and reimburse quickly.

This past year, Metlife has really upped its game. We got reimbursements within 3 business days, unlike previous years, where it took them up to a month on some occasions. I took a star off since they are increasing their premiums by 150$/month to continue the same plan, but other than that, they've been extremely easy to deal with.

Very easy!!

Why does it have too many steps

I was paying for 4 years the insurance for my pet Piera with policy # 1533639-03. I only made one claim sinve I started. 3 years later after being paid for a long time, my cat had an emergency, I took her to the vet, the clinic tested her and higher recommend to have a dental cleaning because she had many dental plaques , that was the first emergency visit and I was charged US 281.80. A week later I took her for her dental cleaning and I was charged for US 350.00 more. Then I called to Met-life and I asked to the agent if I needed to put 2 different claims, the answe was NO, "you don't need to, just put everything in a single claim. Like 90 days later the claim was completely denied. Then I called again and they sent me an appeal form that would take 90 days more to see if I had a case to claim part of the money. 90 days and monthly I pay almos 30 dollars plus the 90 days when my claim was denied? I DIDN'T HAVE THE RISK AGAIN. I feel that i was robbed for 4 years. do not think about getting this insurance. It is a complete fraud. RIcardo Munoz