5
out of 5
POSTED: | BY: Barbara
Very Satisfied
Submission of claims is very easy especially when using the app. Claims are paid timely and customer service is great!
4.7
out of 5
Number of reviews 11,561
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: LINDA
Very pleased with the insurance
I've always had cats but never had insurance before. My last cat got a little expensive towards the end. When I adopted these two I decided to give pet insurance a try. Although they are only four years old, unexpected issues have come up. I'm very happy with the ease of filing a claim and no-hassle response. Thank you MetLife Insurance!
5
out of 5
POSTED: | BY: Kay Maclee
Help with my claim for my sweet Buddy
A+
5
out of 5
POSTED: | BY: Elizabeth
Love the customer service experience with Pin Paws / MetLife
The customer service through Pin Paws and MetLife was outstanding! Both reps were very knowledgeable and put me at ease.
5
out of 5
POSTED: | BY: Eric
Reliable
Hi,
I’ve had to deal with MetLife pet for a handful of years with my pet. Their technology has improved over the years and has made significant ease at making a claim. Their staff are super friendly.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!