MetLife | Pet Insurance Review

Once established, it is very easy to submit claims and receive reimbursement through direct deposit. Customer service is very helpful anytime I have a question. I definitely recommend MetLife Pet Insurance.

I'm very pleased with the coverages I receive, and the ease with which I can file claims. Not a fan of their iPhone app. I continue to file claims on the website. I love that they can direct deposit my payments instead of sending a check. I would recommend that they provide a means of changing direct deposit information on the website. Other than that, I highly recommend MetLife Pet Insurance!

After 48 hours of diarrhea from both of our 6-month-old French Bulldogs, we had to bring them in for an emergency evaluation. After spending $3,000 and a 7-day course of pre-biotics, they are now back to normal. The positive aspect of this situation is MetLife Pet Insurance. We have always had insurance for our previous pets with other providers, but they all pale in comparison to MetLife. The process for submitting a claim was so efficient that it was almost hard to believe it was that simple. I filled out the claim form online, attached the detailed treatment receipt, and received confirmation of the claim receipt within 1-2 days. We were then reimbursed within 7-10 days. I highly recommend MetLife to anyone in the market for pet insurance.

Our rescued cat has required bladder stone surgery and prescription food to keep her healthy. Response to claims has always been quick and claim submittal couldn't be easier.

I had never had pet insurance before, and the ease of navigating the process with Metlife Pet ... was so smooth. Submitting the documents , awaiting the processing and receiving the payment. Metlife Pet Agents are very helpful and professional when you reach out or chat... so if I could give them 10 stars I would.... Insurance for pets nowadays, is not a luxury, it is truly necessary.... and I feel much more comfortable, having Metlife Pet in my corner for that unexpected emergency.