MetLife | Pet Insurance Review

I have been so happy with Met Life. It's easy to submit a claim and it is processed quickly. The emails from them explain the payment and how the claim was processed. I got this insurance when I adopted a 13 year old kitty from the shelter in March 2020. She developed a lot of issues and needed daily medications. I just had to put her to sleep the 2nd of January. A very sad day. I received a beautiful card from Met Life. They are very caring staff. I can't say enough good things about them.

Please be aware that this Metlife pet nsurance will not cover anything without veterinarian's notes. My veterinarian who treated my dog,works hard and efficiently to treat sick animals,not to concoct paperwork. I had all rpaid receipts from the office visit,biopsy results stating that my dog has infection and a paid receipt for antibiotics. All this was not good enough for processing claim. Buyer,beware. Metlife insurance is looking for any possible excuse which will give them a chance NOT TO REIMBURSE.

My experiences with MetLife in terms of both claim payment and of customer care are commendable! I felt that the capable and relatable team members like Jana have the best interests of my pets and myself at heart. The claims process is convenient and timely. Also, after the review., The communication is excellent. I am grateful and confident with MetLife, after having tried to other pet insurance companies. It wasn’t that I had problems with my previous comp, but that Metlife offered a family policy. When we satisfy our deductible, it applies to my two other pets visits. This is greatly appreciated. That life focuses on my Pets interests!

The review form did not allow me to select reptiles as the pet. I had to select a dog/cat so this review is not about a dog, but reptiles. We have MetLife Pet Insurance for our savannah monitor and Chinese water dragon. MetLife Pet Insurance is incredibly easy to use and quick to reimburse. They are helpful when I needed guidance when starting the insurance. We have made multiple claims, all of which have gone smoothly. I highly recommend them.

Had to euthanize our beloved girl recently. Last few months of her life she had been injured by botched biopsy surgery then developed an abdominal bleed from Cancer. All of the vet bills plus all her medicines were submitted and reviewed efficiently , easily, and quickly. Highly recommend MetLife pet, can’t say the same about MetLife (human) dental insurance which is a nightmare.