MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 11,561

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
4

out of 5

POSTED: | BY: Stacie

Claim approval getting better

In the beginning it took way too long to process claims meaning weeks and no response. However, the last two claims I submitted were reviewed and approved in 3-4 days. Quick and concise I just turned in the notes for the first claim as there were none and they processed it.
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5

out of 5

POSTED: | BY: Michelle Ouellet

You guys are terrific

You guys are terrific. You are/were there during some of the most horrible moments of my life. You were there to answer questions, to help me through the system, and with helping me financially with the bills. I can't thank you enough. I am so lucky that I picked your company. Thank you (and Snoopy, too).
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5

out of 5

POSTED: | BY: Maureen Hook

The claims service has been prompt

The claims service has been prompt. Payments processed quickly. Issues have been resolved in a timely manner. I have had no issues with payment.
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5

out of 5

POSTED: | BY: Clifford

Excellent and Reliable Service !!!

I have no regrets about being a member of MetLife Pet Insurance. Filing a claim is incredibly easy. The customer service people are always there. The cost of the policy is fair compared to other policies and the reimbursement rate is very good. Our pup is part of the family so his health care mattered to us.
5

out of 5

VETERINARIAN: Western Veterinary Center, Medical & Surgical Hospital

POSTED: | BY: Sandy

Great Pet Insurance

I have submitted claims for my Golden Retriever Dixie multiple times for ear infections, and a broken tooth which she needed surgery. Submitted claim the bill and the Dr's notes, and was paid every time in about two to three weeks. Never had one problem Met life. They paid 100% with a $250 deductable for the year. If you follow instructions on your claim you will be paid. It's best to take out the unlimited policy with them.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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