MetLife | Pet Insurance Review

3

out of 5

POSTED: 06/16/2025 | BY: CHANCE

Reimbursement is taking way to long

Reimbursement is taking way to long to process over the last year. 5-7 business days has turned into a few weeks or like my last submission, a month. If I'm late with my payment, I would get cancelled. Why is it ok for my reimbursement to take so long

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1

out of 5

POSTED: 06/16/2025 | BY: Melissa or Colin

you cover very few procedures and…

you cover very few procedures and charge a ton of money each month. will likely consider canceling next year.

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5

out of 5

POSTED: 06/16/2025 | BY: Maria

I gave a five star rating only because…

I gave a five star rating only because my Garfield is now going on 11 years old and I have had this insurance since he was 10. Weeks old and have not used it yet. So I’m hoping not to need it for a long time.

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5

out of 5

POSTED: 06/16/2025 | BY: johnnyb

Once you enter your first expense

Once you enter your first expense, it makes it much easier.

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1

out of 5

POSTED: 06/16/2025 | BY: Paula

Just about every time I send a claim

Just about every time I send a claim, Metlife responds by saying "not enough info, need dr's notes etc". I send them everything my nvet gives me... including the dr's notes and itemized invoices! I have my cat insured under another company and I never have these problems with them.

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