MetLife | Pet Insurance Review

Filing a claim is quick and easy. Claims are reviewed quickly. Payments are made simple with a direct deposit. Emails keep you posted on what’s happening with the claim. Employees are knowledgeable, helpful and kind.

Never had to use it in the entire time we have had it only the price keeps going up even though I have never used it

GREAT INSURANCE REALLY GOOD PRICE, I HAVE BEEN WITH METLIFE FOR AT LEAST 7 PETS. REALLY GOOD CUSTOMER SERVICE!! ALWAYS READY TO HELP YOU WITH WHAT EVERY YOUR ISSUE. I HAVE REFERED METLIFE PET INSURANCE TO ALL MY FRIENDS.

My experience has been positive when I have had to use the service. I would recommend too others.

Your claim process has been incredibly frustrating. I submitted a claim on 5/20/25 and even though I submitted further required data on 5/30/25, the claim still has not been processed. You expect me to pay my monthly bill on time, yet you are in no rush to process a claim or send a check to your customers. Not too mention, I can't help the way the veterinary office writes their notes, and yet if it's not in the exact format you want, then the customer gets penalized.