5
out of 5
POSTED: | BY: Tiara Samuel
Take care of your pet
Awesome place
Read more on Trustpilot
4.7
out of 5
Number of reviews 11,567
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
1
out of 5
POSTED: | BY: Priyan
MetLife Insurance. has been extremely…
My experience has been extremely disappointing.
When I call, I am always given an excuse instead of any real progress on my claim. The case officer assigned to me has been very irresponsible. Every day she asks for something "missing" from my paperwork but never takes action to move the claim forward.
Email communication is poor and slow. During follow-ups, the team gives vague explanations and excuses, as if customers cannot understand the process.
Filing a claim is already stressful when you are dealing with physical, mental, and financial hardship. Instead of support, MetLife has added more stress. It feels like the claims process is designed to delay rather than help customers.
I would not recommend MetLife Insurance for Income Protection based on my experience.
5
out of 5
POSTED: | BY: Dave H
The process to submit the claims was…
The process to submit the claims was easy. It was great communication and everything seemed to go smooth.
5
out of 5
POSTED: | BY: customer
Easy to submit recent claim through app…
Easy to submit recent claim through app and very speedy process
5
out of 5
POSTED: | BY: Adriana Navarro
Simple !!love the portal and great…
Simple !!love the portal and great customer service.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!