MetLife | Pet Insurance Review

ENDLESS requests for revised paperwork since they stall on reviewing your claim and then say they need ‘new’ doctors notes. All this for an allergy shot reimbursement. God forbid I have an actual large bill to review. They will stall for months and most likely deny. I am going back to Lemonade, this is a joke.

It’s straight to the point on the app itself and they do cover a lot well of course I have 80% but it’s true to that number. And if you ever have any questions, you can actually speak to an actual person whether you call or whether you do it through their chatting on the app. But they’re very attentive and Quick to respond.

My claim was handled quickly and efficiently and payment was made in less than a week. I was very happy with the claims experience.

MetLife makes submitting a claim very easy and the notifications keep me appraised of the status. Payments are received in a timely manner.

My dog has been to a vet exactly once for an infection on all 4 feet. I filed the claim and 70% of the vet charges were denied because MetLife classified them as ‘preventive care’ even though the ONLY reason the dog was at the vet was the infections. 3 rounds of requests/responses and now they sent an Appeal form that requires me to take more of the vet’s time to certify that it was not a wellness visit. All to have this applied toward the DEDUCTIBLE! I’m not wasting any more of my and definitely not the vet’s time. Calling tomorrow to cancel this fly-by-night crap. Save time and effort and go somewhere reputable.