2
out of 5
POSTED: | BY: Carolyn Paredes
NO ONLINE ESTIMATES
NO ONLINE ESTIMATES
DIFFICULT TO CHANGE POLICY AT ANYTIME DURING THE YEAR
THE CUSTOMERS HAVE TO GO BACK AND FORTH TO GET THEIRR ESTIMATES
You company does not provide ANY online estimates for what's available for coverage. This is crazy. I wanted to see how my rate would change if I changed my policy. WHY is this a secret? There is all kinds of tools available to make this happen. I also have Healthy Paws. I can at any time make a change to my policy. It will calculate the rate if I decide to change. So I can make a informed decision. It's almost like a negotiation. I informed that I had to call in a certain window to change the policy if I want to. I am disappointed that this is not at my fingertips. So what can be done to make this happen. Please see the Healthy Paws model. It would be be great if you could develop yours like theirs.
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