MetLife | Pet Insurance Review

MetLife has been great! Any claims I have made have been processed quickly and any question I might have has been answered.

Hard at times to send in for reimbursement and takes a while for judgement

MetLife Pet Insurance has been a lifesaver for our 3 year old pup, who has some pretty bad genetics, apparently. (He has had Bladder Stones, bi-lateral Hip Dysplasia, food allergies, etc. during his lifetime - so far!) and MetLife has covered each surgery he has needed, along with all the healthy wellness "maintenance" stuff, to help keep him a healthy & happy dog. We are very happy with the coverage, and the Customer Service we receive, when we need to make contact.

Customer service is great! Claims are paid timely.

Claims are getting placed on hold because the adjuster claims there is no invoice. I submitted 2 invoices with all of the info on them for meds. This is frustrating you have individuals who cannot or do not want to do their job! Thank you, Betsy PS...This has happened several times to my claims!