MetLife | Pet Insurance Review

Metlife has been great, they process claims quickly and when I have had to speak to someone everyone is very pleasant but most of the time I do everything on the app

Jo was great.

They corrected everything when it wasnt right and answered the phone rather quickly. Great service, amazingly priced i mean this is the best pet insurance policy and pricing and claims are paid out quickly and easily.

I would have given 5 stars but there was discrepancy with my last claim. I have been getting successful payouts over the past year on Rx food and medications, but all of a sudden they were getting denied because my pets name was not on the invoice when past invoices did not have my pets name on the invoice. Why the change now? I was given no explanation why this changed.

Great pet insurance! Outstanding customer support.