MetLife | Pet Insurance Review

5

out of 5

POSTED: 10/17/2025 | BY: Stacy Swygert

Met life is always quick with questions…

Met life is always quick with questions relating to claims and always very personable and compassionate concerning pet illnesses and questions. Claims are always responded to and paid timely. Love Met Life Pet insurance. It’s been a lifesaver for my family.

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5

out of 5

POSTED: 10/17/2025 | BY: LLG

I have had zero issues with MetLife Pet…

I have had zero issues with MetLife Pet Insurance. They handle all of my claims very quickly with no problems. When I have had to call customer service, they are very polite and answer all of my questions.

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5

out of 5

POSTED: 10/17/2025 | BY: Kat Willing

So far

So far, MetLife Pet Insurance has been so easy to work with. Every claim we’ve submitted has come through in a reasonable amount of time & communication through the app is simple.

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1

out of 5

POSTED: 10/17/2025 | BY: Gail

Reimbursement Issues

I have been re-imbursed the incorrect amount multiple times, and as a result I have been forced to physically mail a check back to MetLife. This is incredibly irritating, as I do not like mailing physical checks due to the safety risks. I should be able to send back the reimbursement via online as per every other modern insurance company allows.

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5

out of 5

POSTED: 10/17/2025 | BY: customer

Timely and accurately covering expenses.

Timely and accurately covering expenses.

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