MetLife | Pet Insurance Review

MetLife makes the process for insurance reimbursement so smooth and fast. Very pleased with the costs and services

Call centers are in the US and I feel the customer service has always been helpful. My issues have been resolved. Everyone is generally helpful. While my insurance has steadily gone up, they have found ways to help me reduce it when I can. It's taken care of my pet and the app and submitting has all been straightforward. I also appreciate the other benefits that come with it, though not every state can take advantage.

Currently i am very unhappy with their service. Coverage is great. But trying to get a claim covered after sending information 4x and speaking to multiple people, including supervisor, I still don't have this resolved. Every phone call I get told something different.

An absolute BLESSING it is to have affordable, organized health insurance coverage for our pack with Met Life!! Our dogs are our kids. It's as simple as that. What we are able to provide for them by having Met Life coverage brings peace of mind to us. Especially as our one dog is aging and not aging optimally. He has several complicated concerns and without the coverage, we would not be able to support him so he can live the best, full life he deserves. Met Life is the biggest spoonful of medicine we give him! I will always carry coverage for our pack of dogs with Met Life. Truly so grrrrrateful!

The app is very easy to use, the claims process is simple and claim processing is always timely.