3
out of 5
POSTED: | BY: Customer
Refunds take a while, but good customer services on the phone.
It takes a LONG time to get the refund checks.
I understand the propensity for fraud, but I don't like having to produce SOAP notes for Rx refills or having to have a new set of notes every time I buy Rx food.
I am glad that I have the insurance, as I have 2 Frenchies and they go to the vet frequently, mostly for allergy-related incidents.
When I have called MetLige Pet, my experiences have been positive and the representatives have been kind and helpful.
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