MetLife | Pet Insurance Review

I have submitted claims that, without clear justification, are being asked for additional documentation. When something is missing, the follow-up emails do not provide enough information explaining why the requested documents are important.

Met Life has been very successful submitting claims and standing behind their work.

Easy receipt submission online. Quick reimbursement.

I always rave about MetLife for pet insurance and have gotten you other customers. When a claim is submitted they are processed very quickly and money back into my act within 2 weeks usually shorter, I have had 2 other pet ins and had to fight to get my money I would say 95% of the time there are no issues at all, easy to talk to, any issues get fixed usually while I'm on the phone and the people you talk to are very pleasant. I recently had an issue with a bunch of claims that someone only uploaded the last page of the bill instead of everything I sent so all my claims were being denied... evidently they are getting fixed because I have not been able to resubmit them and claims are being processed. Metlife is the best pet insurance out there I have 6 of my 11 babies on there so far.

Very easy to navigate the site