MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 11,567

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
1

out of 5

POSTED: | BY: Carlos Ramos

Poor user interface both on website and…

Poor user interface both on website and on app. Payout methods didn't work, had to wait for physical checks to arrive. Insurance wasn't there for me when i needed it the most.
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4

out of 5

POSTED: | BY: Maria

After an explanation,,,When I first submitted Sta's diagnosis…

When I first submitted Sta's diagnosis it was rejected because she had a rash in 2021 due to fleas. She was diagnosed with Cushing's in late 2025. She had a horrible rash but it had nothing to do with fleas. Once I talked to someone on the phone, he understood the difference. Then Met life weighed in in Star's favor.
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3

out of 5

POSTED: | BY: AMBER COOPER

They raise my rates a lot every year

They raise my rates a lot every year. It seems like if I use it at all one year they raise it enough to cover the cost of following year. It’s bullshit.
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5

out of 5

POSTED: | BY: customer

Fast process of claims and always great…

Fast process of claims and always great customer service
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4

out of 5

POSTED: | BY: P J Daniel

Overall, pretty darn good

The only reason I didn't give a 5 is because a couple reimbursements seemed to take awhile.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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