4
out of 5
POSTED: | BY: Anthony Papa
Easy to submit
Easy to up load time to reimburse is slow.
Not clear direction on what you need to pay out.
Read more on Trustpilot
4.7
out of 5
Number of reviews 11,563
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: Nancy
Effiency
I am a new policyholder and am very pleased with the efficiency of my two claims being processed.
5
out of 5
POSTED: | BY: Kathleen Ruane
Great app and Pet Ins filed my claims…Grest pet insurance
Great app and Pet Ins filed my claims for my dog C and within 2 dss as us Met life responded Thankyou Met life
5
out of 5
POSTED: | BY: Carol
One of the best customer service departments I deal with.
I couldn't figure out how to find certain information on the web site and the representative helped me. Then he also helped me to find out if I had already submitted certain medications as a claim. I had not. Personable, professional, knowledgeable, and caring persons at MetLife make this one of the better customer service departments I deal with.
4
out of 5
POSTED: | BY: Michelle
The process is easy
The process is easy, the payment takes a little long but, that’s my only complaint.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!