MetLife | Pet Insurance Review

What I really love about Metlife is how simple it is to file a claim and to get reimbursed. Also, any problems that arise you are immediately helped by customer service (a real person in the U.S.) What I don't like is how my yearly fee went up VERY DRASTICALLY in a short amount of time. I have had this policy (100% coverage, $250 deductible) since owning my bulldog as a pup. Year 3 it jumped. I was able to keep the policy by changing to 80% coverage. This part I do not like.

the claims process was flawless and very quick to receive payment

Super easy to file my own claims. It takes less then two mins. Always awesome help over the phone.

They did not reimburse me the proper amount when I first filed a claim, but once I called customer service, they acknowledged the mistake right away and processed the claim again.

Quick and efficient system.