3
out of 5
POSTED: | BY: customer
First claim took almost two months to…
First claim took almost two months to get reimbursed.
Read more on Trustpilot
4.7
out of 5
Number of reviews 11,563
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: Mary
on line app is very easy to navigate
on line app is very easy to navigate. Useful tips of information. Claim processing and reimbursements are very easy and fast.
4
out of 5
POSTED: | BY: Kristen Armstrong
Your associate I spoke with was…
Your associate I spoke with was wonderful, once I got to her, a live human! What I don't like is how difficult your app is to use, and how your phone tree definitely dissuades users from trying to get through to a live person. NOT a good experience!
5
out of 5
POSTED: | BY: Anu
Easy and timely refunds
Easy and timely refunds, customer support wait times are reasonable and they actually have info.
5
out of 5
POSTED: | BY: John Gregory
My experience was good submitting my…
My experience was good submitting my bill for Addie Maes doctors vist
at Flannery's Hospital in Newburgh.
The only issue I had was that it was necessary to start a new claim when I needed to submit more paperwork that Metlifr Pet Insurance needed because I could not submit said paperwork to an existing claim. They need a submit paperwork to an existing claim.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!