5
out of 5
POSTED: | BY: Lisa
Lemonade makes insurance super easy.
Lemonade has made getting pet insurance super easy and handles my claims extremely quick and answers any questions I have in great detail.
4.8
out of 5
Number of reviews 836
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Peter
Easy and User Friendly!
I use lemonade for my apartment insurance. I’ve used it for quite some time and I’ve always found it so easy to use on just my smartphone. It’s very user friendly and easy to follow. The design is chic.
The only drawbacks could be that it might be a bit pricier relatively and some of the important info is hidden in the fine prints during the enrollment process (pay attention to limits and deductibles) so it might be a bit misleading on the face/main presentation.
4
out of 5
POSTED: | BY: Brandon
Nearly perfect pet insurance
We purchased pet insurance for our 3-year-old English Setter just in case anything happened. So far all claims that we submitted were quickly dealt with either reimbursement of money or reasoning as to why we're not reimbursed. They are very responsive and quick which is great. I did not give them a perfect score as I do not recall them indicating that preexisting conditions were not covered so I was a bit surprised that they did not reimburse some items that we requested get treated.
5
out of 5
POSTED: | BY: Cydnie
Best customer service experience
I could not recommend Lemonade enough to anyone looking for pet insurance. The customer service has been wonderful and the claims process is very straight forward.
5
out of 5
POSTED: | BY: Matt
Excellent Service
Took our pup for his first vet visit, file claim the same day and received claim payout in less than 24 hours. Great service - thank you
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet