5
out of 5
POSTED: | BY: Nancy
Good service
The claim was easy to file and it was approved very quickly and I received the check in less than a week. I was very pleased with the service
4.8
out of 5
Number of reviews 836
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Tracy
Lemonade is an amazing pet partner
My dog was just diagnosed with diabetes at 7 1/2 years old. I filed my first ever claim to Lemonade for it and was treated kindly and fairly. They obtained the extra information they needed directly from the vet, approved my claim, and paid my 80% after deductible to my bank account quickly. They have continued to handle my claims quickly as we stabilize my girl’s insulin. I am so happy that I have Lemonade insurance for my dogs, they have helped ease the stress of this difficult time.
5
out of 5
POSTED: | BY: Micah
100% Recommend Lemonade
I have used several pet insurances, but will recommend Lemonade to anyone looking. They have excellent customer service, their claim process is quick and easy, their repayment speed is probably my favorite. I had one situation where my dog spent a few days in the hospital, upwards of $2000, I picked up her notes when I left, sent the claim that day, and had my portion (90%) in my bank account within 48 hours. They paid for what they claimed they pay for, and I have never had a single issue with them. I tell everyone with pets to use Lemonade.
5
out of 5
POSTED: | BY: Amber
Easy and quick!
My dog has had a chronic ear infection problem for the last 6 months- each claim has been handled quickly! Very easy to use lemonade! And hoping my pups ear problems are a thing of the past!
5
out of 5
POSTED: | BY: Leo
Amazing
Lemonade is easy to deal with. You can do everything on line in 5 minutes if you have all the details from your vet. Ask your vet to send you a detailed receipt. With these infos you submit everything through your phone like a chat. It’s been almost 3 years and we’re extremely satisfied.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet