4
out of 5
POSTED: | BY: Lucius
Very responsive, very easy to use
The App is simple and comprehensive to file claims. Payment comes quickly, but a human response takes some time if needed
4.8
out of 5
Number of reviews 836
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Susan
Awesome company
This is a great insurance company. I put in a claim & was reimbursed a couple hrs. Later. So happy I went with Lemonade.
5
out of 5
POSTED: | BY: Monica
Excellent service
Excellent service. Super easy to file a claim.
5
out of 5
POSTED: | BY: Melissa
BEST INSURANCE EVER!!! CLAIM PAID IN RECORD TIME!
Cannot recommend Lemonade highly enough! Claim is so easy to do on the app! Everyone who works there is professional and helpful and cheerful, which really makes a difference!!!
5
out of 5
POSTED: | BY: Burnell
Professionalism
As a first time pet insurance policy inquirer, I’m glad I did my research. I discovered that Lemonade was rated “Top Notch” and the reviews were 100% positive. I made the commitment and I have been very pleased with my purchase. Claims and transactions have been flawless and the professional representatives have been courteous and very helpful. Lemonade has given me peace of mind for my pup and my wallet.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet