Lemonade | Pet Insurance Review

Lemonade is amazing! It is so easy to submit a claim, to get reimbursed, to ask questions - nearly anything a pet parent could need! The only thing is I wish they covered more. My dog's anxiety medication is not covered, nor is some of her other medication or preventatives. They also don't cover dental at all which is a great expense the vet says is essential. I wish they offered coverage at an affordable price that includes these things, as it would be more worth it to me. For now I'm left wondering does the amount I pay per year make it worth the lower amount I get reimbursed for her annual visit.

My beloved cat, Bella, had a big health scare this year. On top of being distraught with worry over her physical health, my anxiety about potential bills was also huge. I've had pet insurance her whole life, but luckily, I never truly needed it before this year. I AM SO HAPPY I DID. I filed claims for her numerous vet visits, tests, and medications, and Lemonade took care of them so quickly. They reached out to my vet directly for applicable notes needed for each claim, and they broke down all of the pay outs by line item. The claims process is very straightforward and requires zero phone calls. i was reimbursed within three weeks of my largest claims, and within FOUR DAYS of my smaller claims. The monthly payments are very low. Their customer service people are real people who actually care about your fur babies. I've so thankful for Lemonade.

My wife and I have been thinking about getting pet insurance for our cats for a long time. We looked into it a few times and were turned off by all of the small print. We found out about Lemonade randomly and were immediately struck with the ease of use, clarity, customer-facing interface and friendliness of the employees. Thank God we haven't needed to file a serious claim yet, but for small doctors visits and vaccines, submitting the claim was a breeze and in both cases, we were paid the same day. This is a huge stress off of our backs. We no longer have to think twice before taking our cats to the vet. Thank you lemonade!

Lemonade has provided excellent claim handling with ease of reporting and promptness of being reimbursed.

I will say that it was my error to exclude wellness from my puppy's policy. I wish I could upgrade my policy at whatever cost. The only other slightly annoying thing is the need to film a video describing your claim. Payment is very fast and the support team is incredible. I would overall recommend, and it has saved us a bunch of money with a new puppy.