Healthy Paws | Pet Insurance Review

They state they don't raise rates for claims, but my premium has tripled over several years. I reduced coverage from 70 to 60% recently because of cost, changed my mind, called back the SAME DAY and they won't allow 70, 80, or 90% coverage anymore. When you ask them why you just get nonsense answers with no evidence such as "rising veterinarian costs, local rates". They have corrupt business practices and then you're stuck with them.

Healthy Paws has excellent coverage for non-routine care and processes claims with astonishing speed. They are clear up-front that they don't cover routine care or exam fees, even if the exam is for a non-routine problem, but they do cover a wide range of rehab in addition to surgery, as well as any emergency expenses. Our premium started at just over $40 and has risen to just over $120 in five years, but I still consider this a good value for the peace of mind and breadth of coverage. However, our dog did just turn 7, and it appears the policy will drop to 70% coverage with an increase to a $500 deductible when we hit a new policy year. I know there is currently a lawsuit pending. If these changes are made alongside a premium increase, my 5-star rating will drop.

After 8 years of loyalty they raised the prices and when I finally used the insurance for an emergency, they cancel my policy. Worst pet insurance company.

I am so thankful that I have healthy paws insurance. After this experience, I would recommend healthy paws insurance for every pet owner. Thank you so much for your support, Dee Nyland

We got Healthy Paws for our dog when we first got him back 2019 and he was 2yo. He is 9 now. In 2023, he was diagnosed with MCT. (Mast Cell Tumor) He had a lump and we had it removed and it came back as an aggressive stage and we were told he had 6-12 months. We started him on chemo and prayed. We are so very grateful to Healthy Paws. We selected a great plan 90/10 unlimited claims and $500 deductible. I thank God every day for this insurance. Healthy Paws has been so excellent. I submit my claims in their app while I’m leaving the vet appt. That same day, I receive an email that they have received and are processing my claim. Then 1-2 days later, I receive my EOB & the next day my reimbursement is in my bank account via electronic deposit. They are an awesome company and I highly recommend them.