Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,404

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
1

out of 5

POSTED: | BY: Kevin North

Call Center Workers are the WORST

I get so damn mad at these offshore call center workers who know absolutely nothing outside of the English script they are given. AI could do better. The woman could not tell me the amount of the 'exclusion' for one of my claims. She did not know what an 'exclusion' is and insisted on telling me that it is something it is not! When I asked for a supervisor, I was put on terminal hold.
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5

out of 5

POSTED: | BY: RR

Healthy Paws is great!

The filing process is easy and payment received quickly.
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1

out of 5

POSTED: | BY: Traci Saxon

BEWARE OF HEALTHY PAWS

Healthy Paws raises premiums to ridiculous levels as your dog gets older. I've insured my dog with Healthy Paws since she was 7 years old. She is now 13 and 1/2 years old. A year ago, Healthy Paws raised her monthly premium for mid-$80 per month to $129 per month. Today, they said they are raising it from $129 per month to $206 per month. THAT IS A 60% INCREASE!!!! I have never filed a claim that has been reimbursed by them. This is pure big business insurance company business with no concern for the client.
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1

out of 5

POSTED: | BY: Jon

Healthy Paws is a scam and unsustainable - avoid at all cost

You will see many reviews like this one for Healthy Paws. Our premiums were $80/month. Last year we were told it was a one-off that premiums would be going to $120/month. Now another year later, and they want to raise our premiums to $206!!! We called to complain and they said it’s because of so many claims in the state of Connecticut. Our dog has always been healthy, she’s now 13 1/2 and we’ve never filed a claim ever. We should have self insured her from the start. Companies should not be allowed to treat their customers like this, it should be illegal - you would never see this in “human” insurance.
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5

out of 5

POSTED: | BY: Kat Doyle

Quick and Easy

Working with Healthy Paws is a great and easy process. From picking the plans to submitting claims, everything is pretty straight forward and they reach out if anything further is required. Uploading documents is super easy, and the claims are processed faster than I thought they would. All in all, we've had great interactions with Healthy Paws Insurance, given the sadness of why we need it.
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Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance detail
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.
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