Healthy Paws | Pet Insurance Review

I'm not easily impressed, but I was astounded at the fast -- and more important -- personalized service I received from Healthy Paws. If only my own health insurance company was as responsive! Within two days of submitting my poodle's claim (she needed an echo for a heart murmur) I had an email telling me my claim was processed and the check was in the mail. The best part, however, is that they took the time to read the dr's notes and see that my baby's murmur was innocent and stated their happiness at the positive diagnosis. It feels as though we have someone who really cares about our dog.

We've had dogs for 20 years without pet insurance, but after our last dog was put down and had severe medical issues (cha-ching!!)I realized insurance would have been a good thing.When we adopted Tory, a rescue dog, I started researching pet insurance companies. After a LOT of on-line research, I was most impressed with Healthy Paws coverage, and their customer reviews were amazing. I went with Healthy Paws as they seemed to be the only insurance company that truly cared about the animals. I joined in 5/2011 and only 2 months later she was bit by another dog. I didn't get around to filing the claim until 1/2012, but after faxing the claim form, within hours they responded to let me know my claim was received, which also included a heart-felt note from one of their reps that they were sorry to hear what had happened to her and hoped she had a quick recovery and is feeling back to normal. It wasn't long after that that I received another email to advise what was covered and the check would be mailed shortly (I went with the 90% reimbursement with $50 deductable plan!). All I can say is WOW! If only my own insurance company cared as much about my condition and were as efficient as Healthy Paws!!! You can shop around and compare for yourself but, take my word for it, you can save yourself a lot of time and trouble and simply go with Healthy Paws and decide which of their plans you want to go for! I was so impressed with their service I emailed them to give them kudos and re

This was our first dog so we thought it might be a good idea to look into pet insurance. After much research, we decided on Healthy Paws and so glad we did! Healthy paws has been so helpful and informative right from the start. Then came THE incident where our dog Bosco swallowed a needle and thread! Poor guy ended up needing an emergency endoscopy on Christmas Eve! Well, Healthy Paws came through right away after filing the claim. Truly fast and caring this company is! It is quite a relief knowing that Healthy Paws has your back while you can focus on your pets needs. Bosco came home later that night and spent our first Christmas together!

I recently adopted Jake, he is 11 months and he experienced muscles spasms a few times. He had recently been given some chicken jerky (made in China) and after reading all the issues caused by these treats. I took him to the Vet. They ran blood tests, urine tests and those can be costly...I am specially pleased because Healthy Paws covers holistic care. Jake's test came normal and was very pleased. Muscle spasms must have been too much excersice. They were wonderful on their follow ups to make sure I submitted all the correct information. Very deligent and a pleasure to deal with! Thank you so much!!

Promptly reimbursed me $3400 of a $4400 bill. This was my first claim and they paid my exactly as stated with no problems.