Healthy Paws | Pet Insurance Review

I am extremely impressed with the fast turnaround on claims review and payment. I have had Healthy Paws for a number of years for my pets and am very happy. I like the fact there is no yearly maximum payment and you can adjust your deductible and payout percentage. They even followed up to ask how my pet was doing after claims reviews. Alternate medicine is also covered. I am very glad I have Healthy Paws behind me and would recommend them to pet parents!

It used to be quite a good pet health insurance. But lately they’ve gotten a lot slower with processing time and adding more roadblocks in having claims approved.

I've been a member since 2019. I've never had to file a claim however, I have the insurance for peace of mind. Since I became a member my insurance plan has gone up $37. I was just informed it's increasing to $51 which is insane for pet insurance when all the comps are $30 lower. The increases originally started small, $2, $5 then took a jump to $10 and now $17. Not to mention they are charging 4% processing fees for using a credit card. This is just a ploy at this point to get money. When I asked if they would match comps they would not. So I asked if they were willing to lose a customer of 6 years and they said yes. There you have it. I'm leaving because these prices are outrageous.

We have had a great experience with Healthy Paws. We signed up when our dog, Sadie, was a puppy. She had an overnight hospital visit soon after and the savings for that let us know we would never not have pet insurance! Years later, at the age of 5 and a half, we found out that Sadie needed to have heart surgery. Healthy Paws paid 80% of the surgery, testing and medication and saved us a fortune!

We have had Healthy Paws for as long as we've had our dog (9 years) and we found it useful...but I am upgrading that to necessary because we just had a major incident of our dog needing an amputation because of a tumor in her bone and they really came through for us. It was an incredibly expensive procedure and Healthy Paws covered much of it. Then, to really make them gain 5 stars from me, I got a personal email checking in on her recovery. My "people insurance" isn't doing that! We are so happy with our Healthy Paws coverage.