Healthy Paws | Pet Insurance Review

My poor 2yr old cat had only been covered for a couple of weeks when she broke her leg at 2 AM. I bought HealthyPaws for her because I had checked out this review site in advance, but I was still worried about being denied. The animal hospital I took her to seemed slightly worried too as they'd never submitted a claim to HealthyPaws before. The hospital called HealthyPaws in the morning and checked to make sure everything would be covered before they started, and HealthyPaws quickly gave them an answer that it would be. HealthyPaws states it can take 7-10 days to process your first claim as they work to get all of your records in. I made sure the hospital I went to had every record I had from when I adopted the cat. In turn, HealthyPaws had everything they needed and within 24hrs my claim was processed without a single issue.

Our 1 1/2 yr. old corgi pup needed tricky oral surgery for repair of mandibular degloving after getting into a fight with our pointer. Of course the incident happened on a Saturday night and we had to seek emergency care. I had never had pet insurance before but a year ago, I felt this pup was so active and such a chewer that I should look into coverage. I compared and chose Healthy Paws because they offered the most comprehensive emergency coverage at the best price. We ended up taking our corgi to a university veterinary hospital in Philadelphia for specialty surgery and a two night stay. My claim was handled and paid so quickly and efficiently that I was shocked. The follow up emails to see how our pup was doing were very much appreciated. Can't say enough about Healthy Paws coverage and claim service.

From the wide array of coverage options, to the fantastic customer service to the prompt reimbursement and easy claims process, I wouldn't go with any other pet insurance company. They truly care about your pet and always follow up to see how they are doing. The people who work there are extremely friendly and helpful. They do everything they can to help you when you need it. Thanks again Healthy Paws!

Service was fantastic. They paid my claim promptly with no issues. It was even down to the penny of what I expected. They let you know up front what is covered and what isn't, and stick to it! Don't know what I would have done without Healthy Paws!

I've been a Healthy Paws customer for two years and have great experience after great experience. My claims haven't even been that large, a torn dew claw and another one for a foxtail removal. But every time Healthy Paws has delivered as promised with speed and very personal service. One of the top customer service companies in any industry!