Healthy Paws | Pet Insurance Review

My dog Kamo got sick about 2 weeks ago and had to go to the emergency vet for care. Once Kamo was released, a claim was submitted to Healthy Paws. Unfortunately the vet forgot to include the doctor's notes. Healthy Paws contacted the vet's office and got the information. They processed the claims within days. Secondly, they sent a follow up email to check on Kamo. Great customer service. I recommend them to anyone with a four legged family member. :-)

While paying a monthly premium is a cost I hope I don't have to use, knowing that Healthy Paws is there if my dog Monk does have a medical problem gives me tremendous peace of mind.The high price of veterinary care is less of an issue because of the generous compensation plan and the speed with which Healthy Paws responds. Another plus is the company's financial commitment to animal rescue. The follow up email checking on our beloved pet's recovery is the icing on the cake!

I recently found out that my 8 1/2 month old puppies both have severe elbow dysplasia. They both needed major surgery or they wouldn't be able to walk. They both had surgery which totaled $14,000! We sent in the claims and it was approved and checks were mailed within a week. Everyone was so easy to work with and they worked quickly to process the claims as they knew I had incurred very expensive vet bills. I have already recommended them to several friends.

My only experience prior to signing up with Healthy Paws was with VPI who we had with our last puppy and had a horrible experience with when at 12 weeks that puppy got ill and after thousands of dollars in vet bills found out he was terminally ill. During a time when we were emotionally devastated, we we shocked to find out (after a lengthy and difficult claim process) the only portion of the bills VPI would cover was the cost of the puppy's cremation ($138 after the $100 deductible) because he had a congenital disorder and that was one of the fine print items (which there are many) that VPI does not cover. They would not even cover the diagnostic tests to find out this was the issue was. So when we got our next pup, we did a ton of research and signed up with Healthy Paws which was the only company to very clearly (no fine print exceptions) let you know what they will and will not cover and what they do cover is a ton more than any other company I could find (including congenital disorders!). That said, you never know until you have to actually use the policy which as a pet owner, you hope you never need to. Last week that unfortunately happened when our 1.5 year old pup ended up in the hospital with an infection. During a time when we were emotionally distraught not knowing exactly what was wrong and willing to approve whatever costs it took to find out, we signed off on tests and a hospital stay hoping (but wondering based on the past experience with VPI) if Healthy P

My dog Ginger had two tumors removed in January 2014. I was very impressed with Healthy Paws communications letting me know that my claim had been received, what information was needed from my vet and follow up emails regarding my claim being processed and payment being sent. Ginger's procedures came to about $1,500. Heathy Paws had a check in my hands less than two weeks after her procedure. They covered the procedure as specified in my policy at 90%, less deductible. I was also impressed to get a follow up email asking how Ginger was doing (very we'll thank you and back to trail running!). It gives me great peace of mind having HP coverage for my pets. These days, even a relatively minor weekend trip to the emergency vet can be hundreds of dollars.