Healthy Paws | Pet Insurance Review

Moxie had complications from a routine procedure that required additional emergency surgery as well as blood transfusions. Throughout the entire process Healthy Paws has been amazing! Both with phone and email communication. I have found them to be an extremely caring and professional company to deal with! I also ran into an unexpected issue after my claims check was issued and they were more than happy to help straighten things out. I have no doubt that they care about my pets as well as me as a valued client. I even received follow up emails to check in on Moxie and see how she was feeling. It is so nice to not have to worry about the cost or your insurance coverage when all you need to be worrying about is your furry family member!

My sister told me about Healthy Paws and how great it was.Im glad I have it now.Healthy Paws Pet Insurance.They are very caring and very nice and courteous to deal with!I wish there were more companies like them

Hello, I would not recommend Healthy Paws pet insurance. I had read their policy and also called to ask questions if certain conditions were covered. Their reps told me things like ear infections, etc. were covered, but now that I am putting in a claim for a facial fold infection they are denying it saying it is due to allergies. They also say that since my dog is overweight they won't cover things related to that. Well, they can link most things to being overweight so basically I have not coverage for my dog that I have been paying premiums on for years now.

We have been very pleased with our service. Reimbursement was surprisingly fast and the amount reimbursed was exactly as expected and quite fair. The staff at Healthy Paws has always been very quick to answer our questions. They respond to emails and answer the phones. You get to correspond with real people that care about what they are doing (i.e. its not some terrible call center where you get shuffled around and hung up on). They also seemed to really be concerned about our dog and were very warm in sending love his way. I would highly recommend Healthy Paws to any pet owner. If only human health insurance was this well run!

My collie/lab mix of 1.5 years of age had recently been diagnosed with a Medial Patellar Luxation of the back right knee. Puppy had the procedure done and has since been on the successful road to recovery! She's scheduled to have her stitches in the coming week and more importantly (to her), she will no longer have to wear the dreaded "cone of shame." About a week after the procedure, I had gathered all the paperwork necessary and emailed it over to Healthy Paws for processing and amazingly they had emailed me back within two hours indicating that the explanations of benefits was available and that the reimbursement was on its way. The follow-up on the puppy's health status was appreciated as well. Thank you, Healthy Paws, for helping to keep my puppy in good health!