Healthy Paws | Pet Insurance Review

I've been a Healthy Paws Pet Insurance member since June 2012. I have two fur babies and when my puppy started losing sight in her right eye due to a genetic predisposition, it was quite stressful as a pet parent. The Healthy Paws team was so helpful in explaining what was covered and what I could expect. Their team communicated with me throughout the process. Submitting a claim was extremely easy and the turnaround time was within days. The Healthy Paws team even followed up a week later to check up on my little one. They have gone above an beyond. Thank you, Healthy Paws, for being simply amazing!

The Claim Representatives who handled my dog's claim were excellent. They were polite and kind with each conversation I had. I was faced with a delicate situation when trying to obtain records for the claim. The Representative stepped in and quickly obtained what was needed to settle the claim. I cannot compliment them enough. I liked the ease of being able to send & track my claim on my IPad. As I mention in an email, "I hope never to need use Healthy Paws again but I am glad to know your company will be there if I do." My claim was settled at 90% coinsurance and with the deductible I chose within 3 weeks.

Healthy Paws is a great choice for anyone that needs health insurance for their pet. My dog Whitman suffers from an unhealthy stomach and has seen his veterinarian many times. He is now on a hypoallergenic diet and is doing much better. With each visit to the vet I submit a claim with Healthy Paws, and they always attend to my claims promptly, usually within just a couple of days. They even send me a personalized email to check up on Whitman. Additionally, when I have needed to make a phone call Healthy Paws always answers and responds to my questions immediately. I would recommend Healthy Paws to anyone with a pet. Thanks much Healthy Paws.

Fortunately not too much has happened with my Cattle Dog. But we found out that he has arthritis in his front elbows. :-( A bit of a blow for us as his absolute favorite thing in the world is playing fetch. However, through the diagnosis and treatment Healthy Paws has been very supportive. The folks there have been very friendly and informative. Claims were handled very fast. They seem to really care about my boys health.