3
out of 5
POSTED: | BY: Alpharetta customer
Not Great Service or Experience. …
I have both wellness and the regular insurance. The two wellness claims i’ve had were both wrong (claims were wrongly denied- overlooked covered charges) and took an excessive amount of time with lack of communication from Fetch. All requested info from the vet was provided and the Fetch rep still said they needed more info- there was no more info to share as our puppy only had 2 visits to the vet!
I’m seriously reconsidering continuing both the wellness and regular policies.
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