5
out of 5
POSTED: | BY: Meghan Fallon
Great Team Who Prioritizes Customer Service
I have had pet insurance for 5 years but never had to use it until we needed it for an MRI. Kaitlyn was extremely helpful, she submitted all the claim information I had already without even asking and followed up with me to get a pre-authorization on the MRI service which was turned around in less than a business day. So far I have had a great experience with Fetch and highly recommend - you don’t want to have to use it, but when you need it you will be so glad you have it. The team I’ve talked to at Fetch have been so kind and helpful and I am SO glad I made the decision to get the insurance when my dog was a puppy.
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