5
out of 5
POSTED: | BY: Joan
Timely and paid according to contract
Timely and paid according to contract
Read more on Trustpilot
4.9
out of 5
Number of reviews 5,987
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: Cynthia Saunders
This app is awesome
This app is awesome. I was able to upload my claims and they were reviewed right away and given an approval or denied real quick with my claim it was approved and the money was in my account immediately very impressive.
1
out of 5
POSTED: | BY: James Montano
Fetch is no Pet Plan
This company was amazing when it was Petplan. When it switched to Fetch it is horrible. If you call them you get automated messages which send you texts then hang up on you causing you to call back multiple times. You can also talk to a chat bot but have to hunt for a live person. I filed a claim and uploaded all documents. including all invoices in one document. They waited 30 days then told me I was missing an invoice that was page two of the document the entire time. Then refused to discuss it with me, and sarcastically said they hope my pet has a good day when they knew my pet just died. Its is like they are purposely trying to not pay the claim in bad faith.
Despite the reply below they reached out again to say they did not have proof of payment despite the fact that the credit card paid receipt was on page 1 of the same document which has been uploaded twice. They play games to delay and avoid paying claims.
Update: They finally paid the claim but $45 less than the claim due to a math error on their part, and have now gone completely radio silent refusing to respond to my emails.
5
out of 5
POSTED: | BY: Jeremiah
Easy claim submission and quick…
Easy claim submission and quick approval process
5
out of 5
POSTED: | BY: Luisa
Kathryn was WONDERFUL!
This is my first time with Fetch.
I had a great Customer Service experience with Kathryn. I am a senior and not very tech-savvy. Kathryn was patient, professional, kind, and helpful. She also reached out to my Vet for additional documents. She was Wonderful!
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo