1
out of 5
POSTED: | BY: Patricia
Terrible company to work with
They claim it will be addressed in 15 days, when it was not they escalated it to 24 to 48 hours. Within 2 hours I got a declined email. My vet cannot directly send in receipts and medical records, I have to do it through their portal but it does not work EVER. They promised for their IT department to contact me to resolve the issue and I never heard from them. Fetch Insurance is a fraud. Do not sign up with them EVER.
R