Fetch | Pet Insurance Review

I have had this policy for years. The price has gone up over $500 dollars on a healthy young dog for the year. When I spoke with a representative they just save me a sales pitch. As a 25 year veteran in the veterinary world I asked them to stop. They just continued with their script. When I went to cancel the policy they again started with the sales pitches. I had to finally yell through the phone to get them to stop reading their script and just cancel the policy. Come to find out they charge you another month after you cancel per their policy. This company started out so great and have turned into a sales pitch that people can not afford.

The forms are very easy to fill out and the claims are also very quick

Your speed of review and reimbursement. Thank you!

If i was able to give zero stars i would. Ordered my dogs meds a month ago and still didn’t get them. I called them multiple times, everytime the person on the phone told me how sorry they are and now they fixed it bla bla. I still dont have the meds. I called today and the person on the phone tells me that there is no active order. This company is not qualified for selling meds with this speed or poor communication skills. The person on the phone today told me she can order it for me ( heard this already 3 different times) so i ask when do you think i will get it cause i am moving out from that location today, she gets annoyed and tells me she cant tell me when is it gonna arrive, i ask how many days do you think it will take she again tells me as soon as possible, thats not what i ask for!!!! It took one call to cancel everything while took 6 calls to order meds and they didn’t even deliver it to me. Train your employees better or pay them more so they’ll actually care about their job and do it right

Very expensive premiums. And my deductible was never reached. Renewal rates get higher and higher, with no return even after submitting claims. It has to be catastrophic event for Fetch insurance to help you.