Fetch | Pet Insurance Review

The forms are very easy to fill out and the claims are also very quick

Your speed of review and reimbursement. Thank you!

If i was able to give zero stars i would. Ordered my dogs meds a month ago and still didn’t get them. I called them multiple times, everytime the person on the phone told me how sorry they are and now they fixed it bla bla. I still dont have the meds. I called today and the person on the phone tells me that there is no active order. This company is not qualified for selling meds with this speed or poor communication skills. The person on the phone today told me she can order it for me ( heard this already 3 different times) so i ask when do you think i will get it cause i am moving out from that location today, she gets annoyed and tells me she cant tell me when is it gonna arrive, i ask how many days do you think it will take she again tells me as soon as possible, thats not what i ask for!!!! It took one call to cancel everything while took 6 calls to order meds and they didn’t even deliver it to me. Train your employees better or pay them more so they’ll actually care about their job and do it right

Very expensive premiums. And my deductible was never reached. Renewal rates get higher and higher, with no return even after submitting claims. It has to be catastrophic event for Fetch insurance to help you.

Update: in response to Fetch below. I have had this insurance for over 17yrs, way before your company took over. My other pup has Healthy Paws; this year alone they covered 2 major vet visits but didn’t increase their annual premium by even $1. Whereas, with Fetch, there was NO END to annual premium increase by hundreds. Read the room please, there are many posts on social media calling you guys out for the greed by which you take advantage of pet parents. I have over 1MM combined followers on my pet accounts; I’m not the only one complaining about your shady practice. Original Comment: I honestly don’t get the positive reviews when Fetch is one of the most greedy pet insurance companies in the market presently. Upping annual premiums by 100%-300% is what grifters do, not companies that genuinely want to help pets. They always have an excuse to not reimburse expenses. Ultimately we ended up canceling insurance for our senior pup - it makes no sense to pay $7k+ premium, plus deductible/copay for max $15k payout. My younger one has Healthy Paws; the difference between the two insurance companies is night and day.