Fetch | Pet Insurance Review

We first purchased our dog's insurance through Pet Plan when she was about 3 months old. At sometime it was taken over by Fetch. We had never had to submit a claim until this year. I don't recall PetPlan having a time limit to submit a claim. Our dog had her first injury earlier this year. It would have barely covered the $300 deductible, so I didn't submit it immediately. A few months later when she was bred, she miscarried. After which I submitted both claims. At which time I learned that I was slightly past the time limit to submit the first claim, so it was totally denied. Ironically we had problems with Fetch sending us information about some other dog that wasn't even our dog for about a YEAR before I got someone to get it corrected. Yet the company expects the customer to submit claims in a short time, far shorter than a year.

They have been responsive to all my requests. Payments have been made in a timely manner.

Lowering coverage for people who have been paid “too much” in claims is really scummy. I think people would be more understanding with a premium increase, not being forced into a less than ideal plan.

Very easy to submit the claim and paid me much quicker than I thought.

Good efficiency and fas results