Fetch Canada | Pet Insurance Review

Two major complaints. The first is that we lost hundreds of dollars in our first year because we didn't know that they unreasonably do not pay out if you don't submit the invoices within a very short period of time (rather than the full year). We held off submitting because our dog was still experiencing health issues so we thought we would submit after we knew they were resolved. Second, we just received the notice of our third year's cost. It is 26.5% higher than the previous year! There is no universe where a three year old dog has a 26.5% higher risk than a two year old dog. I would not recommend Fetch to anyone.

CSR was amazing to talk to: willing to answer my questions with NO rush, very informative, well educated on product and willing to go with whatever I wished without any real pressure of sales tactics. Which is what sold me, to sign up immediately and not wait any longer.

I was on the fence on weather to get the insurance or not but after talking to Aileen and she answered all my question I thought I'd give it a try.

I was in shock when I got my prognosis for my 4-year-old dog. I left the veterinarians office and drove around in tears because I did not know how to process a young 4-year-old dog having severe hip dysplasia. She had hip dysplasia in both hips. Basically, her hips are being held together by muscle and tendons. She has very little support for her femur head to rest into the socket. I was so relieved when I phoned Fetch, I was expecting all kinds of difficulty and what I received was warm, kind, understanding, direction. My dog will not need to be put down because Fetch has my back. I am so grateful that I chose Fetch when I did, so many unexpected things can happen, and I am so glad that I purchased Fetch pet insurance when my dog was very young. Thank you Fetch

This company is a money grabbing scheme. The coverage is useless, literally any other company will do a better job. They will do whatever they can to squeeze money out of you. And they do not honou their 30 day refund policy. Even if you were not reimbursed for a claim.