5
out of 5
POSTED: | BY: Tammy
Quick and professional
Quick and professional. They have good communication with their customers. My last two claims were processed very quickly
4.1
out of 5
Number of reviews 1,553
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: Colleen
Fetch is a very responsive
Fetch is a very responsive organization. Their app is very easy to use and they communicate quickly regarding claims. Once a claim is approved payment is very swift! I would recommend Fetch to anyone looking for pet insurance.
5
out of 5
POSTED: | BY: Tom
I love my zoey
I just signed up with fetch They were very helpful and I feel that they were honest No just telling me what I wanted to hear I it was easy straight forward Feel we will have a great business relationship
5
out of 5
POSTED: | BY: addie's
Want to share my customer experience
Want to share my customer experience with Fetch. I have been with PetPlan/Fetch for six years. Like all things the monthly premium has went up. I did not want to leave this company, but I almost did. I called to cancel my policy and Gina B gave me excellent information. As a result of this, she gave me two quotes that I was able to continue with your company. I had to call back for additional information and got to speak to Adam Altman. With both of these customer service representatives, they showed empathy and respect. I have recommended this company to others for years. I never had an issue with my claims going through when they met the criteria. So. thank you, Gina Blair and Adam Altman - a job well done. Regna B. - Addie's Mom....
5
out of 5
POSTED: | BY: Maria Elena Ruiz
I was so discouraged and disappointed
I was so discouraged and disappointed, already shopping around. In previous times it had been very rough contact with customer service. It took me a few days to get the courage, until I called and got Gina; what a way to WOW a customer, in just one interaction everything was dissipated. Empathy, understanding, listening, patience, all good skills she has. Now, I’m not shopping around anymore. Gina made me feel me and my Leia are in good hands
Message to Fetch: I don’t usually leave feedback in any website. But I cannot just skip Gina’s. You have a treasure with you. Do what you have to do, but never lose her. Let Gina train other agents and share the empathy and care she has in her blood.
Thank you Gina! You are an amazing person..
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo