Fetch Canada | Pet Insurance Review

4.1

out of 5

Number of reviews 1,553

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Golnoush Yazdani

I'd like to give kudos to Kelsey who…

I'd like to give kudos to Kelsey who helped me June 3rd, 2024 in processing my recent claim for my adopted dog. She was so helpful and understanding, and more than the app itself, the kind human interaction is why I'm leaving this review but pretty happy with the app and the company as well!
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1

out of 5

POSTED: | BY: A T

Fetch is not worth it

Once Pet Plan sold to some other company and became Fetch, the entire website, app customer service, and coverage went down significantly. Pet Plan was awesome, Fetch is awful. It’s impossible to get a customer service person on the phone, their chat bot is broken, and their coverage has become very scammy. They have increased prices, decreased coverage, increased deductibles, and tried to do this all secretly. I plan to move my pets to another insurance. Add on: Fetch responded that I should call them for help. I have, and the wait times were so long and their hours so short that I didn’t receive any help.
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1

out of 5

POSTED: | BY: Maria Bruce

I have several issues with Fetch

I have several issues with Fetch. The first thing is they’re over priced. The other thing is they take more than what they say. They’re going to take out of your account then they don’t wanna refund you. They only wanna give you less than what they took from your account.. They took over $200 from my account and all they wanna refund me is $80 and I have to wait a week to get that $80. But yeah, they’re fast to withdraw it out of your checking account but not to refund you. I don’t recommend this company to no one beware
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1

out of 5

POSTED: | BY: Al

Huge disappointment

Once Pet Plan sold to some other company and became Fetch, the entire website, app customer service, and coverage went down significantly. Pet Plan was awesome, Fetch is awful. It’s impossible to get a customer service person on the phone, their chat bot is broken, and their coverage has become very scammy. I plan to move my pets to another insurance.
3

out of 5

POSTED: | BY: Eva

No dicect deposit in Canada except for a few banks. Not mine.

I did not mind the reminders, so I signed up. My only problem so far is that I cannot get direct deposit, as my Bank in Canada is Simplii. Please fix this issue. You can e-transfer now-days with an email address, or phone number, you both have. Easy.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Canada Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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