4
out of 5
POSTED: | BY: Dean Gardner
Did respond and explain claim
I submitted several invoices at one time and they were mostly processed quickly. One of them needed clarification because it was part of an existing illness however a 2nd deductible was taken out. I have explained the situation 2 times through the system and have yet to get any response.
Update - I was finally contacted and the situation was explained that one claim was a pre-approval and one was the actual charges. Not clear up front - why not use the same claim number?
Read more on Trustpilot