3
out of 5
POSTED: | BY: Richard
Very slow coverage reimbursement
Our cairn terrier accidentally swallowed a piece of plastic. She was taken to an emergency vet to induce vomiting. She is fine now. That was on November 4th.
Embrace held up the claim for what they said was to check for pre existing conditions. Lame excuse because this was an emergency condition. Swallowing a piece of plastic by accident is not a daily occurrence. The representative i spoke to was not too kind about this.
After giving Embrace one star in a previous review, they settled within two hours.
I just hope I don't have to go through this every time.
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